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Frequently Asked Questions

Confidence begins with clarity. Here’s everything you might be wondering, answered with the care, detail, and honesty you deserve.

What does A&A Legacy Travel do?

A&A Legacy Travel is an award-winning independent UK travel agency offering tailor-made holidays worldwide.

Our multilingual travel team helps families, couples, honeymooners and busy travellers book with confidence.

We offer expert advice, personal support, trusted suppliers, ABTA protection (P8703) and ATOL protected holidays where applicable.

Contact us today and book with confidence.

Where can I travel with A&A Legacy Travel?

With A&A Legacy Travel, you can travel worldwide. We arrange beach holidays, city breaks, cruises, honeymoons, family trips, luxury escapes, multi-centre journeys and business travel.

From Europe to the Maldives, Dubai, Thailand, the Caribbean, USA and beyond, we help you travel anywhere with expert support.

What’s the difference between booking with you vs. online?

Booking with A&A Legacy Travel means expert guidance, personal service and support when you need it. We speak multiple languages, understand different travel needs, and are open daily from 10:00 to 20:00. You often pay the same as online, with added care, trusted protection and real people ready to help.

Do you charge planning or consultation fees?

In most cases, no. A&A Legacy Travel does not charge planning or consultation fees for standard holiday bookings, as we are paid by our travel partners.

You receive expert advice, personal service and support at no extra cost.

For highly complex itineraries or specialist requests, any fees would always be discussed in advance.

Can I reserve now and pay later?

Yes, many holidays with A&A Legacy Travel can be secured with a low deposit, so you can reserve now and pay the balance later.

Payment options depend on the supplier, destination and travel dates.

Contact us today and we will help you find the best available option for your plans and budget.

Do you organise family holidays?

Yes. A&A Legacy Travel specialises in family holidays designed to be smooth, enjoyable and stress-free.

Our travel specialists are mums, so we understand what families really need when travelling.

We help with family-friendly hotels, flight options, room types, transfers and destinations that work for both children and adults.

Is my holiday protected?

Yes. A&A Legacy Travel is a proud member of the Hays Travel Independence Group and ABTA protected (P8703).

Many package holidays are ATOL protected through Hays Travel Limited (ATOL 5534).

This gives you financial protection, peace of mind and trusted support when you book with us.

Who will I be planning my trip with?

You will plan your trip with a dedicated A&A Legacy Travel specialist who takes time to understand your needs, budget, travel style and what matters most to you.

Our multilingual team brings real travel insight, family experience and personal care, creating holidays that fit your life, not just what is available online. From first idea to your return home, you will have one trusted person by your side.

Which destinations does A&A Legacy Travel specialise in?

A&A Legacy Travel specialises in tailor-made holidays for UK travellers, including beach holidays, city breaks, cruises, family holidays, Disney trips, winter sun, luxury escapes and multi-centre journeys.

Popular destinations include Spain, Greece, Turkey, Dubai, the Maldives, Mauritius, Thailand, the USA, the Caribbean and Europe.

Our team includes specialists in cruises, family travel and long-haul holidays, so we match you with the right expert for your trip.

Can I meet with you before booking?

Yes. A&A Legacy Travel offers phone, video and personal consultations before booking, so you can speak with a real travel specialist first.

We also offer selected face-to-face appointments in Bedfordshire, Birmingham, Newcastle and nearby areas by arrangement.

Our team regularly meets clients in person to discuss weddings, honeymoons and tailor-made holidays.

It is a personal way to ask questions, get expert advice and book with confidence.

What happens after I enquire?

After you enquire, a travel specialist from A&A Legacy Travel will contact you personally to understand your plans, budget and preferences.

We then research the best options, send tailored recommendations and guide you through booking when you are ready.

You will have real support before, during and after your holiday.

What makes A&A Legacy Travel different?

A&A Legacy Travel offers what many booking websites cannot: real people, real expertise and first-hand travel experience.

We do not just sell destinations, we have explored many of them ourselves.

You deal with a dedicated travel specialist who understands your needs, budget and travel style.

Our multilingual team is available seven days a week, creates tailor-made holidays, saves you time and supports you before, during and after travel.

Trusted protection, honest advice and service that puts you first.

Enquire Now - Quick and Easy
Travel Confidently – We've Been There
Why Choose Us?
 Unique Tailored Benefits.
 Expertise, Personalized Service with Access to Over 500 Suppliers.
 Extensive Destination Knowledge.
 Access Your Booking History Online 24/7.
 Flexible, After-Hours Consultations Available.
 Full confidence as we are part of the Hays Travel Group.
 100% Privacy.
 100% Financial Protection.
 Flexible payment*

Enquire About Frequently Asked Questions

When do you want to go?

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We would love to help you find the perfect holiday

Working with an extensive range of suppliers enables us to tailor the holiday to your needs

Complete the below details to get your journey started

When would you like to travel?

Benefits of using A&a Legacy Travel
  • ABTA protected & ATOL bonded
  • Part of Hays Independence Group
  • Tailored impartial advice
  • We support you at every stage of your journey
  • Available 365 days per year
  • 100% privacy guaranteed

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