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Frequently Asked Questions

Confidence begins with clarity. Here’s everything you might be wondering—answered with the care, detail, and honesty you deserve.

What does A&A Legacy Travel do?

We are a UK-based luxury travel agency that designs tailor-made holidays around your dreams, lifestyle, and preferences. From honeymoons and family escapes to once-in-a-lifetime adventures, we craft every journey with heart and precision. Think of us as your personal travel concierge—from enquiry to welcome home.

Where can I travel with A&A Legacy Travel?

Anywhere in the world! We specialise in Indian Ocean destinations (like the Maldives, Mauritius, Seychelles, and Madagascar), French Polynesia (like Bora Bora and Tahiti), and also craft luxury escapes worldwide, including Europe, Asia, the Caribbean, and beyond.

What’s the difference between booking with you vs. online?

With us, you don’t get a booking—you get an experience. We offer:

  • One-to-one expert planning

  • Independent, ABTA & ATOL-protected advice

  • Access to exclusive supplier partnerships

  • Travel concierge support before, during, and after your trip
    Your time is valuable. Let us handle the details while you enjoy the anticipation

Do you charge planning or consultation fees?

Most of our services are free of charge, as we earn a commission from our supplier partners (like hotels, cruise lines, and tour companies). However, in some complex or custom scenarios, a small planning fee may apply—but we’ll always let you know in advance.

Can I reserve now and pay later?

Absolutely. We know that dream holidays deserve flexibility.
Many of our packages can be secured with a low deposit, followed by monthly payment plans—interest-free. This makes luxury travel more accessible without compromising the experience. We’ll walk you through every option and tailor it to your comfort.

Do you organise family holidays?

Yes—we’re family travellers ourselves! We design stress-free, luxury family escapes that balance kid-friendly fun with grown-up relaxation. From child-friendly flights and resorts to villa stays and magical memory-making—we’ve got you covered.

Is my holiday protected?

Absolutely. A&A Legacy Travel is a proud member of the Hays Travel Independence Group, ABTA (P8703) and our packages are ATOL-protected through Hays Travel Limited (ATOL 5534). That means financial protection, peace of mind, and safe travels—every time.

Who will I be planning my trip with?

You’ll be working directly with Elena, our founder and certified travel specialist—who’s personally visited 29 countries and lived in 5.
You’re not just in safe hands—you’re in experienced, passionate, empathetic ones. Elena brings her lived experience as a mother, luxury traveller, and global explorer into every single booking. She treats your holiday like it's her own. Because it matters.

Are you really a specialist in the Indian Ocean and French Polynesia?

Yes—not just on paper, but through real-life experience.
Elena, our founder, holds official destination certifications for both the Indian Ocean and French Polynesia—but what truly sets us apart is her firsthand knowledge, gained while travelling there with her young son and fiancé.

  • Her son was just two years old when they explored the island paradise of Mauritius together.
  • And only three when they experienced the magic of the Maldives, overwater villas and all.

So when we say we understand luxury family travel—we mean it.
We know how to design trips that work beautifully for families, without ever compromising on elegance, ease, or emotional impact. If you're dreaming of a holiday that feels effortless yet unforgettable, you're in the right hands.

Can I meet with you before booking?

Yes! We offer flexible consultations online or face-to-face across Bedfordshire and Hertfordshire. Whether it’s your honeymoon, a family adventure, or a group trip, we’ll meet when and how it works best for you.

What happens after I enquire?

You’ll receive a personal reply (not a robot!) within 24 hours. We’ll get to know what you're looking for, then create a tailor-made itinerary designed just for you. You can tweak it, upgrade it, or take your time—there’s no pressure. Just exceptional service, every step of the way.

What makes A&A Legacy Travel different?

Certified. Travelled. Trusted.

At A&A Legacy Travel, expertise comes with real experience—not just stamps on paper.

Elena Mihailov, our founder, has earned over 20 professional travel certifications, with a special focus on the Indian Ocean and French Polynesia.

She’s a certified specialist in destinations like Mauritius, Maldives, Tahiti, Seychelles, Alaska, Saint Lucia, and more—and has personally travelled to many of them with her fiancé and young son by her side.

We’re also fully protected through ABTA (P8703) and ATOL (5534), and registered with the Information Commissioner’s Office (ICO)—so you’re in safe, professional hands at every stage.

  This is what sets us apart:
We don’t just study destinations. We live them, feel them, and bring them to life for you.

Enquire Now - Quick and Easy
Travel Confidently – We've Been There
Why Choose Us?
 Unique Tailored Benefits.
 Expertise, Personalized Service with Access to Over 500 Suppliers.
 Extensive Destination Knowledge.
 Access Your Booking History Online 24/7.
 Flexible, After-Hours Consultations Available.
 Full confidence as we are part of the Hays Travel Group.
 100% Privacy.
 100% Financial Protection.
 Flexible payment*

Enquire About Frequently Asked Questions

When do you want to go?

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We would love to help you find the perfect holiday

Working with an extensive range of suppliers enables us to tailor the holiday to your needs

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When would you like to travel?

Benefits of using A&a Legacy Travel
  • ABTA protected & ATOL bonded
  • Part of Hays Independence Group
  • Tailored impartial advice
  • We support you at every stage of your journey
  • Available 365 days per year
  • 100% privacy guaranteed

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